RUKA Hair Reviews

RUKA Hair has an overall rating of 4.3 based on 16 reviews. Customer feedback on RUKA Hair is mixed: RUKA Hair reviewers highlight positive aspects like high-quality hair products, excellent customer service, fast shipping, which strongly appeal to individuals seeking premium hair extensions and wigs. However, RUKA Hair is often criticized for its higher price point, limited product variety.

4.3/5.0

16 reviews

5 Stars

15

4 Stars

1

3 Stars

1

2 Stars

1

1 Star

2

All RUKA Hair Reviews (16)
AlmaPowell
February 21, 2023
"Honestly, I'm pretty let down"
Honestly, I'm pretty let down. The clip-in extensions I ordered seemed way better in the photos. The hair feels dry and the ends are kinda thin. Hopefully, the other pieces will be of better quality.
JennyLong
February 21, 2023
"Outstanding Support from Victoria"
This was my first experience shopping at RUKA after searching for a wig that closely resembles my natural hair texture without needing to order from the USA. Overall, the service I received from Victoria was truly exceptional; she made me feel understood and resolved my concerns promptly while being super kind throughout our exchanges, even when I was frustrated.

I would’ve rated it 5 stars if it weren’t for a minor issue with one of the wigs.

The delivery was quick, and I received my items in just a couple of days—I purchased the Press’d lace closure wig and the Four Ayye headband wig.

In terms of texture, both wigs were fantastic! I wore the Four Ayye out yesterday and got so many compliments that I had to share the link with a few folks so they could join in on the fun too.

Sadly, I had to send back the Press’d lace wig because it had that unpleasant corn chip smell (if you’ve ever bought virgin human hair wigs from overseas, you know what I mean). I was initially just going to return it for a refund, but I thought it’d be good to reach out to customer care to explain the return. Victoria was the one I spoke to, and she helped me process the return quickly, apologized for the letdown, and even went above and beyond by sending me a complimentary RUKA hair perfume, which I used yesterday and it smelled amazing!

I’ll definitely give the company another shot for a different textured wig. I’m looking forward to enjoying the Four Ayye wig a lot in the coming weeks, and I hope to love all my products in the future with the high quality they offer.
ivcho19102007
February 17, 2023
"Top-notch extensions I've purchased recently"
I've been using the ponytail for almost a month now and I absolutely adore it. At first, I was a bit worried about maintenance—would it tangle up? But let me tell you, this thing is legit (I've gone swimming, hit the gym, and even enjoyed steam and sauna sessions) and it has held up like a champ. What I appreciate the most is that I can treat it just like my natural hair, using the same products and routines, though a bit more relaxed, and it matches my curl pattern perfectly; whether it's a wash and go, twist out, or a puff, it works great. I've gotten compliments every single time I've worn it! If you're on the fence, definitely try the test on the website; it was super helpful and the match was spot on. I'm all about it—love, love, love!
VincentRyan
February 10, 2023
"My Ruka Order Was a Total Win!!!"
I was thrilled with all the items in my Ruka haul!!!

I had to make some changes to my order, and the customer service team was super helpful! Everything from Ruka just oozes quality! You gotta check out their hair perfume!! Their slick edge gel is the first one that actually kept my edges in place without breaking them! And no white streaks when it dries!!! Big thanks to Ruka!!!! I’m definitely sticking with them as they roll out more cool products!
idontcareanymoremary
February 10, 2023
"Awesome shopping experience"
Had an awesome shopping experience. The crew is super friendly and super helpful. Really enjoyed the synthetic ponytail. I’ll definitely be ordering again soon.
MeganShelton
February 06, 2023
"Awesome Hair Quality!"
The hair quality is fantastic! I've purchased from Ruka several times and have always been pleased. The clip-ins mix perfectly with my natural and relaxed hair. Plus, the packaging is top-notch!
silverfish198
January 27, 2023
"Top-notch Experience!"
If you're on the fence about grabbing stuff from Ruka, consider this your nudge to just do it. I've snagged several items from them, and their customer support is truly top-tier. The quality of the products is fantastic, and shipping is quick. Seriously, go for it—you won't be disappointed!
parks1823
January 25, 2023
"Outstanding Support from Ruka"
Ruka's customer support is truly exceptional! I ran into a problem with my order, and they not only fixed it but also sent me complimentary hair perfumes to make up for the hassle. Their response was quick and very attentive. I’ll surely be shopping with them again.
happygorilla804
January 25, 2023
"Just What I Needed!"
This ponytail is just what I needed! It’s super thick and hardly sheds at all. I’ve already worn it about 3 times since it arrived. It’s a breeze to put on and truly stays put. Plus, I gotta give it extra points for not having any funky smell when I opened the box. I’m for sure gonna grab more hair extensions from Ruka hair down the line!
goldenbear544
January 17, 2023
"Disappointed After Saving Up :("
I usually shop from various online stores, but I really wanted to back this brand since I was thrilled to find a black-owned hair company. Unfortunately, my headband wig was way too large, and it keeps sliding off in public. It even fell off when my friend gave me a hug! I reached out via email to explain the issue, but they never responded. It really bummed me out because finding textured hair is no easy task.
beautifulpanda761
January 04, 2023
"Still Awaiting My Refund for..."
Hey there, I'm still hanging tight for a refund on the 4a curly clip-ins that were sent back to your warehouse, and I used the return label you provided.

I really want to get my money back as promised since I spent quite a bit, but I haven't heard anything after sending multiple emails. I could really use some help here.
smallbear880
January 01, 2023
"Absolutely thrilled with my Think Kink ponytail!"
I’m really excited about my new Think Kink ponytail! Folks can’t believe it’s not my real hair since the texture is spot on. It’s super easy to wear and I’ve been wanting to grab one of these for ages, so this buy was totally worth it. Looking forward to adding more Ruka goodies to my stash!
NaomiPearson
December 29, 2022
"Just got myself a full lace wig..."
I just got myself a full lace wig along with a ponytail. The texture and quality of the hair are fantastic. It looks gorgeous when styled, and I constantly get tons of compliments. I visited the sample sale, and the assistant there was super helpful, really cheerful, and made my shopping trip enjoyable. I'm a big fan of this brand.
kavyasharmaat2010
December 28, 2022
"Purchased for my mom, but it suited me better..."
I bought this for my mom since she has type 3 hair, while mine is type 4a/b. Surprisingly, it turned out to be a better fit for my 4 hair type, particularly since it tends to get frizzy like my natural locks. Folks keep saying it looks super nice and realistic on me. I'm definitely planning to grab a looser texture for my mom next time.
DanielleLawrence
December 28, 2022
"Absolutely the most versatile clip-ins around!"
These clip-ins are just fantastic! I can blow dry them for a big Afro look, then wet them to revert back to curls. I can even do a twist out. They look so natural that even my family can't spot the difference!

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